London / Dubai / India — August 2026: As financial businesses expand internationally, maintaining reliable technology and operational support across different markets has become an important business consideration. Brokerage companies in particular may require continuous customer assistance, technical support and multilingual communication while managing their core trading infrastructure.
Javed Khan, Director of Prixim Global, explains how the company is using its India-based delivery capabilities to support international brokerage businesses.
Q1: What role does India play in Prixim Global’s international delivery model?
Javed Khan: India is an important part of our delivery infrastructure. Our India Delivery Center gives us access to a broad professional talent pool and enables us to build dedicated teams for international clients.
It also allows us to structure operations around different markets and time zones.
Q2: How does your outsourcing brand operate?
Javed Khan: Our outsourcing services are offered through ForexOutsource. We have already catered to over 30 brokerage companies through this model.
We provide services across multiple languages and 24×7 time zones, supporting brokerage businesses that operate internationally.
Q3: Why is international coverage important for a brokerage?
Javed Khan: A brokerage may have customers located in several countries. Those customers can have different working hours and communication preferences. An international support model allows the brokerage to maintain operational coverage across those markets.
Q4: What services can companies outsource through ForexOutsource?
Javed Khan: Our outsourcing capabilities include customer care, live chat, email support, technical support, KYC and reporting, server management and complaint management.
The service package can be structured according to the specific requirements of the client.
Q5: How does multilingual support improve the outsourcing model?
Javed Khan: Language is an important part of communication. When a brokerage serves customers from multiple countries, multilingual teams can provide support in languages relevant to those markets.
Q6: What technology solutions does Prixim Global provide?
Javed Khan: Our technology portfolio includes MT5, Match-Trader, PriximTrader and prop trading solutions. We also provide hosting, CRM, website development, digital marketing and DevOps services.
Q7: How do technology and outsourcing work together?
Javed Khan: Technology provides the infrastructure through which a brokerage operates, while people manage customer interactions and operational processes. Combining both capabilities allows us to understand the broader requirements of our clients.
Q8: Can businesses use only outsourcing services?
Javed Khan: Yes. Services can be selected according to the individual requirements of a business. Some clients may need operational outsourcing, while others may require technology, hosting or development services. The objective is to provide flexibility.
Q9: What is your vision for Prixim Global’s India operations?
Javed Khan: We want to continue developing our India Delivery Center as an important international service hub and expand our ability to support brokerage and fintech businesses with technology and operational services.
About Prixim Global
Prixim Global, headed by Director Javed Khan, provides technology, outsourcing and integration solutions to brokerage, forex, fintech and prop trading businesses. Its ForexOutsource brand operates from an India Delivery Center and has catered to more than 30 brokerage companies, providing multilingual and 24×7 timezone outsourcing capabilities.
*For more information, visit
https://www.instagram.com/priximglobal
